Return Policy

Lmen store General Item Return Policy - In most cases, items shipped from Lmen store can be returned within 14 days after delivery. You can contact us by , and tell us the problem and issues to apply return or exchange. You may need to pay the shipping fee of returns, depends on the order situation and your country. Please contact us before returning a defective item in order to receive the return shipping address and other instructions.

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.


Did your item arrive damaged, different or not working? Witnin 7 days of receiving the product, please contact us with a photo or video explaining the issue and whether you want a refund or replacement.

We will review your request and contact you immediately if we need more information and help you deal with your problem.

Once we approved, we will refund or resend the item, you may also be asked to return the product.


Where can i send returns?

Please contact our Customer service at  to get the returned address.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.